Hard Links
You can configure your PC-based Q-SYS Designer or UCI Viewer, and Apple iPad/iPhone to discover and connect to a remotely located Core. The device must have network connectivity with the Core(s) to which you wish to gain remote access. This can be via VPN or some other method suggested by your friendly network administrator.
A Hard Link is the IP address of the Core to which you wish to connect. You may include multiple IP addresses.
Creating Hard Links on a PC
The PC running Q-SYS Designer or the Q-SYS UCI viewer needs to be able to reach the following ports on the target Core:
- TCP 80 - supervisory functions
- TCP 1700 - control messaging
- UDP 6504 - discovery
In addition, the PC must be able to exchange ICMP (ping) echo messages with the Core. There are separate firewall settings to enable or filter these messages. You can test network connectivity by pinging the Core(s) from your PC using the Windows command line interface (cmd.exe) and the Core's IP address. The format is ping 123.45.6.789. If you get a good response, (for example: "Reply from 123.45.6.789: bytes=32 time<1ms TTL=64) you have the proper connectivity.
IMPORTANT: Do not use this method if your UCI device can already discover the UCI's on the Core, that is, receive multicast packets from the Core in question.
- Close any open instances of the UCI Viewer.
- Select File > Preferences > Hard Links from the Q-SYS Designer main menu.
- To create a new hard link:
- Select the Mode you want: UDP or HTTP.
- Click the
button at the bottom of the dialog box. - Enter the IP address of the Core you to which to connect.
- Click OK to save the new IP address.
- To manage existing hard links:
- To edit a hard link, double-click an existing entry and specify a new IP address.
- To delete an existing hard link, select a hard link and click the
button.
- After creating the required IP addresses, close all open instances of Q-SYS Designer. You can then:
- Reopen Q-SYS Designer, and connect to the Core using either Q-SYS Configurator, Upload and Connect, or Save to Core and Run.
- Open the Q-SYS UCI Viewer and select the UCI you want from the UCI Browser.
Creating Hard Links on an iPad, or an iPhone
- Select Settings on the device
- Under Apps, select Q-SYS Control. The Hard Link IP addresses list displays
- Touch one of the IP address lines. The keyboard displays
- Enter the IP address of the Core to which you wish to connect. You must enter the periods along with the numbers.
- You can continue adding IP addresses as required.
- When you are finished, close the keyboard, and the settings menu.
- Start the Q-SYS Control App. A list of available UCIs displays.
- Select the one you wish to run.
