Licensing

Use the Licensing page to activate Q-SYS Feature Licenses on the Q-SYS Core processor.

Licensed Features

These features require activating a license when included in a design deployed to a Q-SYS Core processor manufactured with firmware version 7.0 and above. (Licensed features can always be run in Emulate Mode.)

Licensed Feature Deployed to Core

Software Dante1 8x8, 16x16, 32x32

Core 110f 2

Q-SYS Scripting Engine, including deployment of the following components:

  • Block Controller
  • Text Controller
  • Control Script
  • Scriptable Controls
  • Plugins

Core 110f, Core 110c

Core 510i, Core 510c

User Control Interface (UCI) deployment

Core 110f, Core 110c

Core 510i, Core 510c

MTP-32 (Multi-track player supporting 32 simultaneous tracks)

Any Core supporting the MTP-32

MTP-64 (Multi-track player supporting 64 simultaneous tracks)

Any Core supporting the MTP-64

MTP-128 (Multi-track player supporting 128 simultaneous tracks)

Any Core supporting the MTP-128
  1. Software Dante requires Q-SYS Designer version 8.3 or later. Licenses are not additive – for example, if your configuration requires 16x16 channels, you must activate a 16x16 license as opposed to two 8x8 licenses.
  2. Core 110f processors manufactured with version 8.3 or later include an 8x8 Software Dante license. Software Dante perpetual licenses are available for purchase for older Core 110f processors and can be licensed at any supported capacity. (An 8x8 license is not required first.)

License Activation

Before proceeding with activation, ensure that you have received a QSC Entitlement Information email from QSC Software Licensing. This email contains your unique Entitlement ID (EID), which is required for license activation. If you do not have this email, contact the person at your organization who placed the order for the feature licenses and ask them to forward this email to you.

Tip: To simplify the license activation process, QSC strongly recommends that you provide your Q-SYS Core with temporary internet access, required only during the license activation process. It can be disconnected afterward, if necessary. If you are unable to connect your Q-SYS Core to the internet, you can still activate your license using an internet-connected PC.

If your Q-SYS Core processor can connect to the QSC Licensing Server via the internet, use this method to activate your licenses in just two easy steps!

  1. Copy the Entitlement ID (EID) from the QSC Entitlement Information email. In the Core Management > Licensing page, paste the EID into the License String or Entitlement ID field, and then click Activate.
  2. Under Available Licenses, select the licenses to activate, and then click Install.

    Note: Only licenses included in your Entitlement ID that are applicable to your Q-SYS Core model will be shown. After activating the licenses, one quantity of those licenses will be automatically removed from the Entitlement.

If your Q-SYS Core is not connected to the internet, use this method to activate your licenses using an internet-connected PC. Use your Entitlement ID to activate your licenses on the QSC Licensing Portal, and then transfer the licenses to your Q-SYS Core processor.

  1. In the QSC Entitlement Information email, copy the Entitlement ID (EID) and sign in to the QSC Licensing Portal online.
  2. In the Licenses tab, select the licenses to activate, and then click Activate.

    Note: The Quantity to Activate for each license type (product) is always 1. You can only activate one license per product at a time.

  3. In another browser window, navigate to your Q-SYS Core's IP address and access the Core Management > Licensing page. Copy the Locking ID.
  4. Return to the QSC Licensing Portal window. Paste the Locking ID into the Q-SYS Core Locking ID field, and then click Next.
  5. Specify the email address that will be associated with this activation and receive the license file. (If your email address is already correct, there is no need to change it.) Then, click Activate.
  6. Check your email for a QSC Software License Activated email. It includes the activated license file as an attachment. The license file is a raw text file with the name lservrc_your-core-locking-ID. Save this file to your PC.
  7. Return to the Core Management > Licensing page. Select Upload License File, browse to the license file location and select it, and then click Activate.

    Note: After activating the licenses, one quantity of those licenses will be automatically removed from the Entitlement.

Backing Up and Restoring Feature Licenses

Click Back Up All to save all installed Q-SYS Core licenses to a text file on your device.

In the event that your Core's licenses need to be reinstalled (for example, if one or more licenses is inadvertently deleted):

  1. Click Upload License File.
  2. Locate the backup text file on your device, and then click Activate.

Note: If a backed up license is already installed, you will receive an error that you can safely ignore.

Licensing FAQ

To learn more about QSC Feature Licensing, including how to activate a Feature License, watch the Software Feature Licensing video on the QSC Training website.

As you build your design, Q-SYS Designer 7.0 and above will notify you of any features or components requiring a license:

  • The Q-SYS Designer menu bar will show a highlighted Licensed Features menu item, with the total number of detected licensed features indicated. Click Show Me the Features that Need a License to view the Inspector > Licensed Elements section.
  • In the left pane, Inspector will show a padlock icon. Click Inspector, and then expand Licensed Elements to see a list of features or components requiring a license. Click a component in the list to highlight in your design schematic.

Note: The Design Inspector only indicates what features require a license. It does not illustrate any Feature Licenses that may already be installed on the Q-SYS Core.

Q-SYS Cores manufactured prior to the introduction of Q-SYS feature licensing (and the release of Q-SYS 7.0) already include licenses for UCI Deployment and the Q-SYS Scripting Engine. Additional licensed features, such as Multi-Track Player expansion or any new feature, may require the purchase of software licenses.

Note: It is not possible to downgrade a Q-SYS Core 110f, 110c, 510i, or 510c manufactured with version 7.0 to a previous version.

Yes. A redundant Q-SYS Core installation requires that a Feature License is installed on both the Primary and Backup Q-SYS Core processor.

Contact your QSC reseller to purchase feature licenses. After the purchase is complete, you will receive an email containing an Entitlement ID, which is a record of the license rights (including the specific features and date of activation) to which you are entitled.

The Q-SYS Core uses port 443 when communicating with the QSC Licensing Server via the internet.