Status (NV-32-H)

The NV-32-H Status component provides detailed information about the NV-32-H, including hardware health, network AV source details and statistics, Q-SYS Core audio streaming details (if applicable), and USB audio and video bridging details (if enabled).

See the HDMI I/O (NV-32-H) topic for a list of available Network Video Endpoint Properties.

Your configuration of the NV-32-H determines which status tabs are shown:

Status

ID

Click to flash the green ID LED on the front of the NV-32-H unit. The indicator flashes indefinitely until you press the ID button again.

Status

Component status is conveyed with the Status LED and Status box, which uses both color and text to indicate the current condition:

  • OK: The device is functioning normally.
  • Initializing: The device is in the process of a firmware or configuration update, or the design is starting.
  • Compromised: The device is functioning, but a non-fatal problem exists.
  • Missing: The device cannot be discovered.
  • Fault: The device is malfunctioning or is not properly configured.
  • Unknown: This status appears during a Core reboot (for example, during a firmware update), or when a design is being pushed to the Core and before it has started running.
  • Not Present: If applicable to the device, this status appears when the device is not connected to the network and its Is Required component property is set to 'No'. This status also appears if the device component's Dynamically Paired property is set to 'Yes', pairing has not been assigned in Core Manager, and the device component's Is Required property is set to 'Yes'. See Dynamic Pairing.

Clock Offset

Indicates how much of an offset exists, in microseconds, between the NV-32-H and the network Grandmaster.

Grandmaster

Indicates the current clock master of the network.

CPU Temperature

The current temperature, in Celsius, of the NV-32-H central processing unit.

VPU Temperature

The current temperature, in Celsius, of the NV-32-H video processing unit.

I/O Temperature

The current temperature, in Celsius, of the NV-32-H HDMI I/O hardware.

Parent Port

The clock Parent Port is the device and interface name to which the NV-32-H is syncing. Typically, this is the Grandmaster.

Fan 1, 2

Indicates the current RPMs of the two fans within the NV-32-H.

PoE < 90w

This LED glows if the NV-32-H is connected to a switch port that does not support the required PoE++ (802.3bt Type 4) power standard. This is accompanied by an "Insufficient power" fault in the NV-32-H Status section.

Note: This LED can also glow if the switch port to which the NV-32-H is connected does not properly negotiate the 802.3bt Type 4 standard, despite being capable of providing proper power. If you believe this is the case, enable the Operate with any PoE PSE option in Q-SYS Configurator. For more information, see the Q-SYS Configurator topic.

PoE = 90w, 802.3bt

This LED glows if the NV-32-H is receiving power from a switch port that supports the required PoE++ (802.3bt Type 4) standard.

Aux Power

This LED glows if the NV-32-H is receiving power via 48V DC.

Network AV Sources

The information shown depends on whether the NV-32-H is configured as an Encoder or Decoder.

This tab reports the audio and video details and statistics for any HDMI Input on the NV-32-H connected to a Generic HDMI Source.

Audio

The Details section displays cumulative information for HDMI audio being received from the source. This information resets during a design restart on the Q-SYS Core or whenever you click Reset Details.

Video

This section displays cumulative count information for HDMI video being received from the source and transmitted to a destination display. Information refreshes every second. Click Reset Statistics to clear the information.

  • Tx Count: The number of video network packets actually placed on the network. This is the Payload Count less Drop Count.
  • Drop Count: The number of video network packets that could not be placed on the network.
  • Payload Count: The number of video network packets intended to be placed on the network.
  • Bitrate: The rolling, averaged video bitrate for the last 1 second of transmission.
  • Peak Bitrate: The highest recorded video bitrate for a single frame of video, rounded to the nearest Mbps, since the statistics were reset.

    Note: It is possible for the Peak Bitrate value to exceed the Bitrate (Mbps) control in the HDMI I/O (NV-32-H) Encoder component, as the Bitrate (Mbps) setting is a maximum average network video bitrate, not an absolute maximum.

  • DSCP: The current QoS DSCP value being used for video packet transmission, as configured in the Design Properties.

This tab reports the audio and video details and statistics for any HDMI Output on the NV-32-H connected to a Generic HDMI Display.

Audio

The Details section displays cumulative information for HDMI audio being sent to a display. This information resets during a design restart on the Q-SYS Core or whenever you click Reset Details.

Video

This section displays cumulative count information for HDMI video being received from a source and transmitted to a display. Information refreshes every second. Click Reset Statistics to clear the information.

  • Source Name: The currently-selected AV source being sent to the HDMI output.
  • Bitrate: The rolling, averaged video bitrate for the last 1 second of transmission.
  • Peak Bitrate: The highest recorded video bitrate for a single frame of video, rounded to the nearest Mbps, since the statistics were reset.
  • BMcast IP Src: Bad Multicast IP Source. Displays the source IP addresses that are incorrectly broadcasting on this source's multicast address. (Only one device on the network should be using this multicasting IP address.)
  • Packets Lost: Displays how many network packets were lost (due to errors, dropped packets, overruns, etc.) between the currently selected source and this device.
  • Packet Loss %: The percentage of network packets lost from the Packet Count.
  • Packet Count: The running total of network packets received by the device.
  • Sequence Errs: The number of network packets that were received out of order.
  • HW Drop Count: The number of network packets successfully retrieved from the network but could not be processed by the NV-32-H hardware.
  • SRC- : The number of incremental video frames that have been dropped on the HDMI output in order to keep the output timing constant.
  • SRC+ : The number of incremental video frames that have been repeated on the HDMI output in order to keep the output timing constant.

Core Stream Details

This tab appears only when your design requires NV-32-H audio to be processed by the Q-SYS Core. This information resets during a design restart on the Q-SYS Core or whenever you click Reset Details.

Input Details (Audio to Core)

If audio is being passed to the Q-SYS Core from the NV-32-H, details for that audio appear here, such as when any of these component output audio pins are wired in the design:

Output Details (Audio from Core)

If audio is being passed from the Q-SYS Core to the NV-32-H, details for that audio appear here, such as when any of these component input audio pins are wired in the design:

USB Bridging Details

This tab appears only if you are using the USB Bridging capabilities (video or audio) of the NV-32-H.

USB Audio

  • Connection: LED glows green when the USB Out component is connected to a computer.
  • USB Speed: The speed of the USB connection – for example, "High (2.0)".
  • Active: LED glows green when the USB audio signal is streaming.
  • More: Click to show or hide the details for Samples, SRC+, SRC-.
  • Samples: The total number of samples since the audio started, or since the count has been reset.
  • SRC+ : The number of samples added in order to match the USB clock with the Q-SYS PTP clock.
  • SRC- : The number of samples removed in order to match the USB clock with the Q-SYS PTP clock.
  • Reset: Click to reset the Sample count for the associated audio device.

USB Video

Note: To see the data in these fields, you must have a network connection between a Q-SYS camera and the NV-32-H, as well as a USB connection to a computer. The computer must be receiving and displaying the video. If there is no signal flow, there are no statistics.

  • Input: LED glows green when there is active input to the NV-32-H.
    • Connection: The network Name of the input device (Q-SYS camera).
    • Test: Click to test the network setup for Q-SYS video streaming without having a PC or USB connection. This tests QoS and IGMP on multicast.
    • Frames per Sec: The number of frames per second being sent by the camera.
    • Bitrate (Mb/s): The speed of the connection.
    • BMcast IP Src: Bad Multicast IP Sources (IP Stream 1 only).
    • Packets Lost: The number of packets lost since the last reset.
    • Packet Loss%: The percentage of packets lost based on Packets Lost and Packet Count.
    • Packet Count: The total number of packets since the last reset.
    • Frames Lost: The total number of frames lost since the last reset.
    • Frame Count: The total number of frames sent.
  • USB: LED glows green when the USB Video Bridge is active.
    • Connection: Displays the format of the video present on the USB – for example, 1080P30 MJPEG.
    • Frames per Sec: USB frames per second.
    • Bitrate (Mb/s): USB bitrate.
    • Buf Depth: USB buffer depth.
    • SRC- : The number of samples removed in order to match the USB clock with the Q-SYS PTP clock.
    • SRC+ : The number of samples added in order to match the USB clock with the Q-SYS PTP clock.
    • Reset: Click to clear the readings and restart monitoring.

The control pins shown depend on whether the NV-32-H is configured as an Encoder or Decoder.

Pin Name

Value

String

Position

Pins Available

Core Networked Audio

Input Stream Details

(text)

Output

Output Stream Details

(text)

Output

Reset Details

0

1

false

true

0

1

Input / Output

Networked Audio

HDMI Input n

Details

(text)

Output

Reset Details

0

1

false

true

0

1

Input / Output

Networked Video

HDMI Input n

Bitrate

n

n

-

Output

Drop Count

n

n

-

Output

DSCP

n

n

-

Output

Payload Count

n

n

-

Output

Peak Bitrate

n

n

-

Output

Tx Count

n

n

-

Output

USB Speakerphone / Sound Card In

Active

0

1

false

true

0

1

Output

Reset Counters

(trigger)

Input / Output

SRC-

n

n

-

Output

SRC+

n

n

-

Output

Total Samples

n

n

-

Output

USB Speakerphone / Sound Card Out

Active

0

1

false

true

0

1

Output

Reset Counters

(trigger)

Input / Output

SRC-

n

n

-

Output

SRC+

n

n

-

Output

Total Samples

n

n

-

Output

Video Bridge

IP Stream n

Bad Multicast IP Sources

(text)

Output

Bitrate

n.n

n.n

-

Output

FPS

n

n

-

Output

Frame Count

n

n

-

Output

Frame Loss

n

n

-

Output

Packet Count

n

n

-

Output

Packet Loss Percentage

n.n

n.n

-

Output

Packets Lost

n

n

-

Output

Test Stream 1, 2

0

1

false

true

0

1

Input / Output

USB

Active

0

1

false

true

0

1

Output

Bitrate

n.n

n.n

-

Output

Buffer Depth

n

n

-

Output

Format

(text)

Output

FPS

n

n

-

Output

SRC-

n

n

-

Output

SRC+

n

n

-

Output

Input Active

0

1

false

true

0

1

Output

Input Connection

(text)

Output

Reset

(trigger)

Input / Output

Aux Power Active

0

1

false

true

0

1

Output

Clock Grandmaster Name

(text)

Output

Clock Offset from Master

 - nus -

Output

Clock Parent Port Name

(text)

Output

CPU Temperature

n.n

 n.n°C -

Output

Fan 1, 2 RPM

n

n

-

Output

I/O Temperature

n.n

 n.n°C -

Output

Identify

0

1

false

true

0

1

Input / Output

Networked Video Reset Statistics

0

1

false

true

0

1

Input / Output

NV-32-H Status

0

1

2

3

4

5

OK (Green)

Compromised (Orange)

Fault (Red)

Not Present (Gray)

Missing (Red)

Initializing (Blue)

-

Output

PoE < 90w

0

1

false

true

0

1

Output

PoE = 90w

0

1

false

true

0

1

Output

USB Connected

0

1

false

true

0

1

Output

USB Speed

(text)

Output

VPU Temperature

 n.n n.n°C -

Output

Pin Name

Value

String

Position

Pins Available

Core Networked Audio

Input Stream Details

(text)

Output

Output Stream Details

(text)

Output

Reset Details

0

1

false

true

0

1

Input / Output

Networked Audio

HDMI Output n

Details

(text)

Output

Reset Details

0

1

false

true

0

1

Input / Output

Networked Video

HDMI Output 1, 2

Bitrate

n

n

-

Output

BMcast IP Src

(text)

Output

HW Drop Count

n

n

-

Output

Packet Count

n

n

-

Output

Packet Loss %

n

n.n

-

Output

Packets Lost

n

n

-

Output

Peak Bitrate

n

n

-

Output

Sequence Errors

n

n

-

Output

Source

(text)

Output

SRC-

(text)

Output

SRC+

(text)

Output

USB Speakerphone / Sound Card In

Active

0

1

false

true

0

1

Output

Reset Counters

(trigger)

Input / Output

SRC-

n

n

-

Output

SRC+

n

n

-

Output

Total Samples

n

n

-

Output

USB Speakerphone / Sound Card Out

Active

0

1

false

true

0

1

Output

Reset Counters

(trigger)

Input / Output

SRC-

n

n

-

Output

SRC+

n

n

-

Output

Total Samples

n

n

-

Output

Video Bridge

Input Active

0

1

false

true

0

1

Output

Input Connection

(text)

Output

Reset

(trigger)

Input / Output

IP Stream 1, 2

Bad Multicast IP Sources

(text)

Output

Bitrate

n.n

n.n

-

Output

FPS

n

n

-

Output

Frame Count

n

n

-

Output

Frame Loss

n

n

-

Output

Packet Count

n

n

-

Output

Packet Loss Percentage

n.n

n.n

-

Output

Packets Lost

n

n

-

Output

Test Stream 1, 2

0

1

false

true

0

1

Input / Output

USB

Active

0

1

false

true

0

1

Output

Bitrate

n.n

n.n

-

Output

Buffer Depth

n

n

-

Output

Format

(text)

Output

FPS

n

n

-

Output

SRC-

n

n

-

Output

SRC+

n

n

-

Output

Aux Power Active

0

1

false

true

0

1

Output

Clock Grandmaster Name

(text)

Output

Clock Offset from Master

 - nus -

Output

Clock Parent Port Name

(text)

Output

CPU Temperature

n.n

 n.n°C -

Output

Fan 1, 2 RPM

n

n

-

Output

I/O Temperature

n.n

 n.n°C -

Output

Identify

0

1

false

true

0

1

Input / Output

Networked Video Reset Statistics

0

1

false

true

0

1

Input / Output

NV-32-H Status

0

1

2

3

4

5

OK (Green)

Compromised (Orange)

Fault (Red)

Not Present (Gray)

Missing (Red)

Initializing (Blue)

-

Output

PoE < 90w

0

1

false

true

0

1

Output

PoE = 90w

0

1

false

true

0

1

Output

USB Connected

0

1

false

true

0

1

Output

USB Speed

(text)

Output

VPU Temperature

 n.n n.n°C -

Output

Status: "Missing - Insufficient PoE power"

If you are not using a 48V DC (Aux) power supply and are instead powering the NV-32-H using Power over Ethernet, the port to which the NV-32-H is connected must support PoE++ (802.3bt Type 4). The PoE and PoE+ standards are not supported. If you see this status, it means that the switch port either does not support PoE++ (802.3bt Type 4) or cannot properly negotiate this standard. If you are certain that the network switch power supply provides adequate power, you can enable the Operate with any PoE PSE option in Q-SYS Configurator to force the NV-32-H to boot and run with the detected PoE capability.

Note: The NV-32-H checks for proper power only once at startup. If you change your switch PoE settings, you must reboot the NV-32-H so it can check for proper PoE power again.