Support
QSC offers multiple support options for the Q-SYS Ecosystem.
QSC Self Help Portal
Read knowledge base articles and discussions, download software and firmware, view product documents and training videos, and create support cases.
Customer Support
Refer to the Contact Us page on the QSC website for Technical Support and Customer Care, including their phone numbers and hours of operation.
Q-SYS Network Support Policy
Refer to the Q-SYS Network Support Policy and Q-SYS Network Support Checklist before contacting QSC about network-related issues.
QSC Remote Support Portal
QSC uses TeamViewer for a simple and secure remote support application. A high-speed internet connection is required.
- Click here to download the QSC Remote Support standalone executable to your computer.
- Double-click the executable to run the TeamViewer app. (No installation is required.)
- Call us, and then provide the QSC Support person the unique ID number.
