Software Requirements

Note: Before installing Q-SYS apps, ensure that your Windows operating system is fully updated via Windows Update. This step is crucial to ensure compatibility and optimal performance.

• Windows 10 Pro x64
• Windows 11 Pro
• Windows 11 Home (version 21H2) x64

If you are using a high DPI monitor resolution, such as 4K60, you might need to adjust the Windows Compatibility settings so that Q-SYS Designer Software displays properly:

1. Right-click the Designer shortcut on the desktop and select Properties.
2. In the Compatibility tab, click the "Change high DPI settings" button.
3. In the DPI settings window, select the following:
   • Select "Use this setting to fix scaling problems...".
   • In the "Use the DPI..." drop-down menu, select "I open this program".
   • Select "Override high DPI scaling behavior".
   • In the "Scaling performed by" drop-down menu, select "Application".

Q-SYS Designer Software has been tested to work when running in a virtual Windows 10/11 environment via Parallels Desktop for Mac. Use the following test environment and settings as a guideline for your setup.

Windows 11

Mac Hardware

• MacBook Pro with M3 Chip
• 8 GB RAM
• MacOS Version: Sonoma 14.1
• Parallels Desktop 19.3

Windows Virtual Environment

• Windows 11 (64 bit)
• Processor: 3.2 GHz x 4 Cores
• RAM: 4 GB (Dynamic allocation)

Windows 10

Mac Hardware

• Mac Mini (2018)
• 8 GB RAM
• MacOS Version: Catalina 10.15.7
• Processor 3.0 GHz x 6 Cores i5
• Parallels Desktop 16.1.1-49141

Windows Virtual Environment

• Windows 10 Home Version 21H2 (64 bit)
• Processor: 3.0 GHz x 4 Cores
• RAM: 4 GB (Dynamic allocation)

Other Notes

• For complex designs or those requiring more resources, allocating 8 GB of RAM is functional but may result in slower performance with large designs. It is recommended to allocate 16 GB of RAM for smoother operation.
• Ensure sleep settings are disabled in the Windows virtual environment to preserve RDP access.
• If there is no intention to use RDP, default sleep/Energy Saver settings may be left as is.
• After any network setting changes, such as switching network NICs, a restart of Parallels is required.
• Hard Links functionality has been tested and confirmed to work in the Windows 11 virtual environment.
• MacOS Big Sur (11.1) has not been tested by QSC as a host MacOS version for a virtual Windows installation.

The Q-SYS Designer and Q-SYS Administrator installation programs automatically install the following components if not currently installed on the Windows PC. Internet access is required to download these dependencies.

• Microsoft .NET Framework 3.5 SP1 (includes 2.0 SP2, 3.0, and 3.0 SP2)
• Microsoft .NET Framework 4.6 SP2
• Microsoft .NET Framework 4.8
• Microsoft Visual C++ Runtime 14.16 (2017)
• Microsoft Windows Installer 3.1
• Microsoft XML Parser 6.0

These web browsers are tested to work with Q-SYS Core Manager and Q-SYS Reflect on Windows, MacOS, and Linux:

• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari

Note: Internet Explorer is not supported.