Software Requirements
For software and firmware updates, see the QSC Software and Firmware page.
- Windows 10 Pro x64
- Windows 11 Pro
- Windows 11 Home (version 21H2) x64
If you are using a high DPI monitor resolution, such as 4K60, you might need to adjust the Windows Compatibility settings so that Q-SYS Designer Software displays properly:
- Right-click the Designer shortcut on the desktop and select Properties.
- In the Compatibility tab, click the "Change high DPI settings" button.
- In the DPI settings window, select the following:
- Select "Use this setting to fix scaling problems...".
- In the "Use the DPI..." drop-down menu, select "I open this program".
- Select "Override high DPI scaling behavior".
- In the "Scaling performed by" drop-down menu, select "Application".
Q-SYS Designer Software has been tested to work when running in a virtual Windows 10/11 environment via Parallels Desktop for Mac. Use the following test environment and settings as a guideline for your setup.
Mac Hardware
- MacBook Pro with M3 Chip
- 8 GB RAM
- MacOS Version: Sonoma 14.1
- Parallels Desktop 19.3
Windows Virtual Environment
- Windows 11 (64 bit)
- Processor: 3.2 GHz x 4 Cores
- RAM: 4 GB (Dynamic allocation)
Mac Hardware
- Mac Mini (2018)
- 8 GB RAM
- MacOS Version: Catalina 10.15.7
- Processor 3.0 GHz x 6 Cores i5
- Parallels Desktop 16.1.1-49141
Windows Virtual Environment
- Windows 10 Home Version 21H2 (64 bit)
- Processor: 3.0 GHz x 4 Cores
- RAM: 4 GB (Dynamic allocation)
Other Notes
- For complex designs or those requiring more resources, allocating 8 GB of RAM is functional but may result in slower performance with large designs. It is recommended to allocate 16 GB of RAM for smoother operation.
- Ensure sleep settings are disabled in the Windows virtual environment to preserve RDP access.
- If there is no intention to use RDP, default sleep/Energy Saver settings may be left as is.
- After any network setting changes, such as switching network NICs, a restart of Parallels is required.
- Hard Links functionality has been tested and confirmed to work in the Windows 11 virtual environment.
- MacOS Big Sur (11.1) has not been tested by QSC as a host MacOS version for a virtual Windows installation.
The Q-SYS Designer and Q-SYS Administrator installation programs automatically install the following components if not currently installed on the Windows PC. Internet access is required to download these dependencies.
- Microsoft .NET Framework 3.5 SP1 (includes 2.0 SP2, 3.0, and 3.0 SP2)
- Microsoft .NET Framework 4.6 SP2
- Microsoft .NET Framework 4.8
- Microsoft Visual C++ Runtime 14.16 (2017)
- Microsoft Windows Installer 3.1
- Microsoft XML Parser 6.0
These web browsers are tested to work with Q-SYS Core Manager and Q-SYS Reflect on Windows, MacOS, and Linux:
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Apple Safari
Note: Internet Explorer is not supported.