Software Requirements
For software and firmware updates, see the QSC Software and Firmware page.
- Windows 10 Pro x64
- Windows 11 Pro
If you are using a high DPI monitor resolution, such as 4K60, you might need to adjust the Windows Compatibility settings so that Q-SYS Designer Software displays properly:
- Right-click the Designer shortcut on the desktop and select Properties.
- In the Compatibility tab, click the "Change high DPI settings" button.
- In the DPI settings window, select the following:
- Select "Use this setting to fix scaling problems...".
- In the "Use the DPI..." drop-down menu, select "I open this program".
- Select "Override high DPI scaling behavior".
- In the "Scaling performed by" drop-down menu, select "Application".
Q-SYS Designer Software has been tested to work when running in a virtual Windows 10 environment via Parallels Desktop for Mac. Use the following test environment and settings as a guideline for your setup.
Mac Hardware
- Mac Mini
- 3.2 GHz 6 Core Intel I7 processor
- 16 GB RAM
MacOS
- Version: Catalina 10.15.7
- To preserve RDP access, disable Energy Saver.
Parallels
- Version: Parallels Desktop 16 for Mac
- To preserve RDP access, deselect Pause Windows.
- Make sure that Devices > Network > Bridged Network (Ethernet) > Ethernet is selected.
- Reserved RAM space for Windows 10: 8 GB
Windows 10 Virtual Environment
- Version: Windows 10 Enterprise
- To preserve RDP access, disable sleep settings.
Other Notes
- If you have no intent of using Remote Desktop (RDP), you can leave the sleep / Energy Saver settings for all three layers at their defaults.
- If you change any network settings (for example, switching network NICs), you must restart Parallels.
- Hard Links have not yet been tested in a virtual Windows installation.
- Big Sur (MacOS 11.1) has not yet been tested by QSC as a host MacOS version for a virtual Windows installation.
The Q-SYS Designer and Q-SYS Administrator installation programs automatically install the following components if not currently installed on the Windows PC. Internet access is required to download these dependencies.
- Microsoft .NET Framework 3.5 SP1 (includes 2.0 SP2, 3.0, and 3.0 SP2)
- Microsoft .NET Framework 4.6 SP2
- Microsoft .NET Framework 4.8
- Microsoft Visual C++ Runtime 14.16 (2017)
- Microsoft Windows Installer 3.1
- Microsoft XML Parser 6.0
These web browsers are tested to work with Q-SYS Core Manager and Q-SYS Reflect Enterprise Manager on Windows, MacOS, and Linux:
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Apple Safari
Note: Internet Explorer is not supported.