Event Log
The Event Log page provides a listing of events that take place on the Q-SYS Core. The Event Log is stored on the Q-SYS Core, abstracted from the running design file and previous design files. All events visible in Core Manager are synchronized to the Q-SYS Reflect Event Log with the exception of events created by the Event Logger component and generic scripting components.
Note: Q-SYS Reflect retains up to 6 months of archived events or a maximum of 30,000 logged events, with the oldest events removed to make room for new events.
What Events are Viewable in Q-SYS Reflect?
The Event Log is viewable locally from Q-SYS Core Manager and remotely from Q-SYS Reflect. In Q-SYS Reflect, the log is filtered to show events from:
- Q-SYS devices
- QSC-authored plugins installed from Asset Manager.
- Third-party devices or plugins whose status is monitored with the Monitoring Proxy component in Q-SYS Designer. Refer to the Monitoring Proxy topic in the Q-SYS Help for more information.
Viewing Events
Events are listed by order of newest first. Use the Show events per page drop-down menu to restrict the number of events shown.
Tip: To change the order in which columns appear, click and drag a column name within the Columns menu.
All logged events are assigned a severity level:
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The event is an expected occurrence, indicating healthy operation. |
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The event indicates compromised operation of the affected source and reduced functionality, such as a network redundancy (LAN B) communication problem. |
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The event indicates a more serious issue with the affected source, such as a connection failure, clock sync fault, or missing device. |
Normal
Warning
Error
Filtering Events
You can filter events by:
- Severity: Normal, Warning, or Error.
- Category: For example, Hardware, Telephony.
- Source: The specific device or component generating the event.
- Start date ~ End date: Restrict the list to show only events whose Date & Time stamp is within a target range.
- Search Messages: Restrict the list to show only events with a Message containing a specified text string.
Tip: When selecting filter parameters, the quantity for each parameter is indicated. This can help you quickly determine, for example, the number of Errors in the log, the number of events associated with a particular device, and so on.
Changing the Time Zone of Events
By default, events are shown using your browser's time zone (UTC offset). To show events using the time zone of the Core, select 'Core' from the Time Zone drop-down menu.
Clearing Events
To clear the event log for this Core, click Clear Events. This permanently deletes all Event Log data from Q-SYS Reflect.
CAUTION: This action cannot be undone.
