Reflect Users and Roles

The ability to manage and view Organizations and Sites in Q-SYS Reflect is governed by Q-SYS Reflect user roles. Q-SYS Reflect users are separate from Core Access Management > Users established in Q-SYS Core Manager.

Note: When you register a Q-SYS Core with Q-SYS Reflect, the access level you choose during registration (Administrator, Technician, Viewer) becomes the highest permitted access level allowed to that Core, regardless of the Q-SYS Reflect user role.

Organization Users

An Organization has a single user, the Organization Owner. The creator of an Organization becomes its first Owner. Organization Owners can:

• Rename or delete an Organization.
• Invite new Owners or remove existing Owners.
• Manage, create, delete, and rename Sites.

Note: The Organization Owner is the only user with the ability to manage an Organization. Site users cannot manage Organizations.

Site Users

An Organization Owner automatically becomes a Site Manager of all Sites within the Organization. When you invite a new member to join a Site, you can choose from two roles:

• Site Managers can access and edit all Site features, including inviting and managing new Members. Site Managers have Administrator access to all Systems in the Site. Site Managers can register new Q-SYS Cores with the Site.
• Site Members can view Site membership but cannot manage Core registration, Site Managers, or Members. They can access Q-SYS Cores within the Site, subject to an access level that you assign to that Member:
• Administrators can view and modify all Core settings and features, deploy design files, and update Core firmware. They can also launch pin-protected User Control Interfaces (UCIs) without entering a PIN.
• Technicians have the same access as Administrators, but without the ability to manage Core users. They can view Core users, but cannot enable or disable Access Control or create, edit, or remove users.
• Viewers can view all settings and launch PIN-protected UCIs (with the appropriate PIN). They cannot edit any settings, preview audio files from the Files page, or download system information from the Utilities page.

Note: Administrators and Technicians can also enable user access for the External Control Protocol and File Management Protocol. These permissions are set in Q-SYS Administrator using separate user PINs specifically for these purposes.