Status (DCIO, DCIO-H)

This topic covers both DCIO and DCIO-H Status component. Where differences exist, they are noted in the text.

The DCIO and DCIO-H, in the Q-SYS Designer Inventory list, represent physical pieces of equipment. the Status component provides an overall status of the hardware and software associated with the DCIO.

The physical DCIO is an Input / Output device. Audio inputs include AES3 Digital, HDMI, and analog. The output is analog audio. Automation outputs include a GPI, Relay outputs, and a RS-232 Serial interface.

For installation and operation of the DCIO hardware refer to the User Manual.

DCIO Properties

The following properties are set when the DCIO in the Inventory list is selected. They are also available, with the exception of Verbose, when any of the DCIO components are in the Schematic and selected.

Name

The Name may contain ASCII letters 'a' through 'z' (case-insensitive), the digits '0' through '9', and the hyphen. Names cannot begin or end with a hyphen. No other symbols, punctuation characters, or blank spaces are permitted.

Note: This name must match the Hostname for the device as defined in Core Manager or Peripheral Manager.

Location

User-defined name that groups the component with other components in the same physical location – for example, "Rack 1" – or in the same organizational scheme.

Is Required

When enabled, and the device is not found on the network, the device is reported as 'Missing', which is an error condition. This is the default behavior. When disabled, and the device is not found on the network, the device is reported as 'Not Present', which is not an error condition.

Dynamically Paired

Indicates that this virtual component can be paired with the same type of hardware without changing the network ID of the hardware or the name of this component. Refer to the Q-SYS Core Manager Dynamic Pairing topic for more information. The default is 'No'.

Verbose

Displays the Networking and Audio Stream details for LAN A (and LAN B, if applicable to the device). You must have Is Network Redundant set to Yes to see LAN B details.

The Verbose property is available only when you select the DCIO Component in the Schematic.

Graphic Properties

Label

Use the Label property to change the name of the component in the schematic. The Label property defaults to the component name. To learn more about renaming schematic elements, see Organizing Your Design.

Position

The coordinates reference a specific place in the schematic - for example,"100,100" (horizontal, vertical). 0,0 is the upper left corner of the schematic.

Fill

Sets the fill color of the component in the schematic.

Script Access Properties

Code Name

Displays the currently assign name for control access. You can use the auto-assigned name or customize it. Q-SYS will automatically check all Code Names in the design to ensure name is unique.

Script Access

Defines whether the component will be accessible by script and/or externally, or not at all. Choices include All, External, None (default), and Script.

Tip: Use Script Programmer Mode to quickly view the Script Access setting directly on the component in the design schematic without the need to disconnect from the Q-SYS Core processor.

DCIO Status

ID

When the ID / Identify button is pressed in one of the following:

  • Q-SYS Designer Status component
  • Configurator's Network Configuration for the hardware
  • The physical hardware

The ID buttons in the Configurator and Status component flash, and the LCD screen on the hardware displays "ID <name>" to indicate the association between the three.

The indicators will flash for 5 minutes unless you stop them by pressing any one of the ID buttons.

Status LED

This LED changes color to indicate the current status of the DCIO. See Status for the meanings of the various colors.

Status

Component status is conveyed with the Status LED and Status box, which uses both color and text to indicate the current condition:

  • OK: The device is functioning normally.
  • Initializing: The device is in the process of a firmware or configuration update, or the design is starting.
  • Compromised: The device is functioning, but a non-fatal problem exists. Refer to the Status box for details.
  • Missing: The device cannot be discovered.
  • Fault: The device is malfunctioning or is not properly configured. Refer to the Status box for details.
  • Unknown: This status appears during a Core reboot (for example, during a firmware update), or when a design is being uploaded to the Core and before it has started running.
  • Not Present: If applicable to the device, this status appears when the device is not connected to the network and its Is Required component property is set to 'No'. This status also appears if the device component's Dynamically Paired property is set to 'Yes', pairing has not been assigned in Core Manager, and the device component's Is Required property is set to 'Yes'. See Dynamic Pairing.

Details

You must select Verbose Yes in the Properties for this field to display.

Text indicating the Details of any errors occurring with the DCIO. The information in this field is updated regularly and is cumulative. None of the items listed below display unless there is a value associated with it. If there are values associated with these, call Support.

fpga_fifo_error

sequence_error

recv_fifo_error

xmit_task_early

xmit_fifo_error

xmit_task_late

recv_dma_error

xmit_task_error

xmit_dma_error

xmit_overrun

sync_error

clock_sync_loss

Reset Details

You must select Verbose Yes in the Properties for this field to display.

Click this button to reset the information in the Details field to zero.

Network

Clock Master

LED indicating if the Core is the Master Clock for the Q-SYS system or not. The Core can be the Master Clock even if the clock is synchronized to an external clock.

Grandmaster

Displays either the Q-SYS Core processor name or the PTP Clock GUID. Note that:

  • There can only be one Grandmaster for a Q-SYS design (for all LAN interfaces of the device). It is possible for Q-SYS to resolve to a PTP Grandmaster present on LAN B, if enabled and present.
  • If available, the Core Name is displayed instead of the raw PTP clock GUID. (The Core Name is not available in some clocking topologies – for example, when a higher priority boundary clock between systems is present or with some Software Dante configurations, as when the Core syncs indirectly to another device via Software Dante’s boundary clock.)
  • A PTP Clock GUID can look similar to a MAC address, but is not the same and may not be related to a device’s actual MAC address.
  • If the PTP Clock GUID is derived from a MAC address (whether a Q-SYS Core processor or third-party device), it can be any MAC address on that device (any LAN interface, including those without a network connection).

PTPv1 (Dante)

Used specifically for Dante audio networking integration within the Q-SYS ecosystem

Clock Offset

Indicates how much of an offset exists, in microseconds, between the device and the network Grandmaster.

Parent Port

The clock Parent Port is the device and interface name to which the device is syncing. Typically, this is the Grandmaster.

Link

When the LED is lit, it means the interface is "UP," signifying that the network connection is active and functioning properly. Conversely, when the LED is not illuminated, it indicates that the interface is "DOWN," suggesting that there may be issues with the network connection.

IP Address

Displays the IP Address the Core is connected to.

Mode

Determines how device operates within the network environment.

Auto: The network interface automatically negotiates it settings with the network infrastructure.

Static: The network interface's settings are manually configured by the user, including the IP address, subnet mask, gateway, and other parameters.

Off: Disables the network interface, preventing it from sending or receiving network traffic.

PTPv2 State

Refers to the operational state or role of a network device or interface.

Passive: A device in the passive state is not actively transmitting or receiving data.

Slave: A device in the slave state is subordinate to another device, known as the master.

Master: A device in the master state holds authority or control over one or more slave devices in a network.

Uncalibrated: The uncalibrated state indicates a transition state between modes.

Speed

Refers to the data transfer rate supported by a network interface or connection. Speed indicates the transfer rate of megabits per second (Mbps).

Audio Streams

To see both input and output Audio Streams information, you must have cards installed in the slots giving both inputs and outputs. For example, a Line Input card gives you Input Audio Streams, a Line Out card gives you Output Audio Streams.

Input OK

LED indicating the status of the Input Audio Stream for LAN A or LAN B.

Suppress button

If the "Is Network Redundant" property is set to 'Yes', but the redundant network is not connected, an error is displayed. This button suppresses the error caused by LAN B not being connected.

Input Details1

Text indicating the details of the status of the DCIO Input Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero.

id

connected

dscp

accept_count

drop_count

missing_count

duplicate_count

on_time

too_late

pt_mismatch

size_mismatch

Output OK

LED indicating the status of the Output Audio Stream for LAN A or LAN B.

Output Details1

Text indicating the details of the status of the DCIO Output Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero.

id

connected

dscp

accept_count

drop_count

missing_count

duplicate_count

on_time

too_late

pt_mismatch

size_mismatch

Reset Details

You must select Verbose Yes in the Properties for this field to display.

Click this button to reset the information in the Details field to zero.

1Notes:

In Input and Output Audio Streams, accept_count should be equivalent to the on_time packets. This value is expected to be non-zero.
The units are 16 samples, so accept_count should go up by 3000 per second.
too_late indicates clock sync problems. If Clock Offset is larger than a single digit, check the QoS configuration on the switches for the clock traffic (the highest priority DSCP). If too_late is not zero but the Clock Offset is zero or very small, check the QoS configuration on the switches for audio traffic (the second highest priority DSCP).
missing_count could mean network problems such as bad cables, check the CRC error counters for the switches.

The DCIO in the Inventory list has no Control Pins. The available Control Pins for the DCIO Status Component depend on settings in Properties.

Pin Name

Value

String

Position

Pins Available

Clock Grandmaster Name

text field

Output

Clock Offset From Master

–

0 ms to n ms

–

Output

Clock Parent Port Name

text field

Output

DCIO Status

text field

Output

Details

text field

Output

Identify

0

1

false

true

0

1

Input / Output

LAN A Input Stream Details

text field

Output

LAN A Input Stream OK

0

1

false

true

0

1

Output

LAN A Output Stream Details

text field

Output

LAN A Output Stream OK

0

1

false

true

0

1

Output

LAN B Input Stream Details

text field

Output

LAN B Input Stream OK

0

1

false

true

0

1

Output

LAN B Output Stream Details

text field

Output

LAN B Output Stream OK

0

1

false

true

0

1

Output

LAN B Suppress

0

1

false

true

0

1

Input / Output

Reset Details

trigger

Input / Output

Temperature

nn.n

nn.n°C

0 to 1.00

Output