Status (DCIO, DCIO-H)
This topic covers both DCIO and DCIO-H Status component. Where differences exist, they are noted in the text.
The DCIO and DCIO-H, in the Q-SYS Designer Inventory list, represent physical pieces of equipment. the Status component provides an overall status of the hardware and software associated with the DCIO.
The physical DCIO is an Input / Output device. Audio inputs include AES3 Digital, HDMI, and analog. The output is analog audio. Automation outputs include a GPI, Relay outputs, and a RS-232 Serial interface.
For installation and operation of the DCIO hardware refer to the User Manual.
Properties
Tip: For additional properties not listed, refer to the Properties Panel help topic for more information.
DCIO Properties
The following properties are set when the DCIO in the Inventory list is selected. They are also available, with the exception of Verbose, when any of the DCIO components are in the Schematic and selected.
Verbose
Displays the Networking and Audio Stream details for LAN A (and LAN B, if applicable to the device). You must have Is Network Redundant set to Yes to see LAN B details.
The Verbose property is available only when you select the DCIO Component in the Schematic.
Controls
DCIO Status
ID
When the ID / Identify button is pressed in one of the following:
- Q-SYS Designer Status component
- Configurator's Network Configuration for the hardware
- The physical hardware
The ID buttons in the Configurator and Status component flash, and the LCD screen on the hardware displays "ID <name>" to indicate the association between the three.
The indicators will flash for 5 minutes unless you stop them by pressing any one of the ID buttons.
Status LED
This LED changes color to indicate the current status of the DCIO. See Status for the meanings of the various colors.
Status
Component status is conveyed with the Status LED and Status box, which uses both color and text to indicate the current condition:
- OK: The device is functioning normally.
- Initializing: The device is in the process of a firmware or configuration update, or the design is starting.
- Compromised: The device is functioning, but a non-fatal problem exists. Refer to the Status box for details.
- Missing: The device cannot be discovered.
- Fault: The device is malfunctioning or is not properly configured. Refer to the Status box for details.
- Unknown: This status appears during a Core reboot (for example, during a firmware update), or when a design is being uploaded to the Core and before it has started running.
- Not Present: If applicable to the device, this status appears when the device is not connected to the network and its Is Required component property is set to 'No'. This status also appears if the device component's Dynamically Paired property is set to 'Yes', pairing has not been assigned in Core Manager, and the device component's Is Required property is set to 'Yes'. See Dynamic Pairing.
Details
You must select Verbose Yes in the Properties for this field to display.
Text indicating the Details of any errors occurring with the DCIO. The information in this field is updated regularly and is cumulative. None of the items listed below display unless there is a value associated with it. If there are values associated with these, call Support.
|
fpga_fifo_error |
sequence_error |
|
recv_fifo_error |
xmit_task_early |
|
xmit_fifo_error |
xmit_task_late |
|
recv_dma_error |
xmit_task_error |
|
xmit_dma_error |
xmit_overrun |
|
sync_error |
clock_sync_loss |
Reset Details
You must select Verbose Yes in the Properties for this field to display.
Click this button to reset the information in the Details field to zero.
Network
Clock Master
LED indicating if the Core is the Master Clock for the Q-SYS system or not. The Core can be the Master Clock even if the clock is synchronized to an external clock.
Grandmaster
Displays either the Q-SYS Core processor name or the PTP Clock GUID. Note that:
- There can only be one Grandmaster for a Q-SYS design (for all LAN interfaces of the device). It is possible for Q-SYS to resolve to a PTP Grandmaster present on LAN B, if enabled and present.
- If available, the Core Name is displayed instead of the raw PTP clock GUID. (The Core Name is not available in some clocking topologies – for example, when a higher priority boundary clock between systems is present or with some Software Dante configurations, as when the Core syncs indirectly to another device via Software Dante’s boundary clock.)
- A PTP Clock GUID can look similar to a MAC address, but is not the same and may not be related to a device’s actual MAC address.
- If the PTP Clock GUID is derived from a MAC address (whether a Q-SYS Core processor or third-party device), it can be any MAC address on that device (any LAN interface, including those without a network connection).
PTPv1 (Dante)
Used specifically for Dante audio networking integration within the Q-SYS ecosystem
Clock Offset
Indicates how much of an offset exists, in microseconds, between the device and the network Grandmaster.
Parent Port
The clock Parent Port is the device and interface name to which the device is syncing. Typically, this is the Grandmaster.
Link
When the LED is lit, it means the interface is "UP," signifying that the network connection is active and functioning properly. Conversely, when the LED is not illuminated, it indicates that the interface is "DOWN," suggesting that there may be issues with the network connection.
IP Address
Displays the IP Address the Core is connected to.
Mode
Determines how device operates within the network environment.
Auto: The network interface automatically negotiates it settings with the network infrastructure.
Static: The network interface's settings are manually configured by the user, including the IP address, subnet mask, gateway, and other parameters.
Off: Disables the network interface, preventing it from sending or receiving network traffic.
PTPv2 State
Refers to the operational state or role of a network device or interface.
Passive: A device in the passive state is not actively transmitting or receiving data.
Slave: A device in the slave state is subordinate to another device, known as the master.
Master: A device in the master state holds authority or control over one or more slave devices in a network.
Uncalibrated: The uncalibrated state indicates a transition state between modes.
Speed
Refers to the data transfer rate supported by a network interface or connection. Speed indicates the transfer rate of megabits per second (Mbps).
Audio Streams
To see both input and output Audio Streams information, you must have cards installed in the slots giving both inputs and outputs. For example, a Line Input card gives you Input Audio Streams, a Line Out card gives you Output Audio Streams.
Input OK
LED indicating the status of the Input Audio Stream for LAN A or LAN B.
Suppress button
If the "Is Network Redundant" property is set to 'Yes', but the redundant network is not connected, an error is displayed. This button suppresses the error caused by LAN B not being connected.
Input Details1
Text indicating the details of the status of the DCIO Input Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero.
|
id |
|
connected |
|
dscp |
|
accept_count |
|
drop_count |
|
missing_count |
|
duplicate_count |
|
on_time |
|
too_late |
|
pt_mismatch |
|
size_mismatch |
Output OK
LED indicating the status of the Output Audio Stream for LAN A or LAN B.
Output Details1
Text indicating the details of the status of the DCIO Output Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero.
|
id |
|
connected |
|
dscp |
|
accept_count |
|
drop_count |
|
missing_count |
|
duplicate_count |
|
on_time |
|
too_late |
|
pt_mismatch |
|
size_mismatch |
Reset Details
You must select Verbose Yes in the Properties for this field to display.
Click this button to reset the information in the Details field to zero.
1Notes:
In Input and Output Audio Streams, accept_count should be equivalent to the on_time packets. This value is expected to be non-zero.
The units are 16 samples, so accept_count should go up by 3000 per second.
too_late indicates clock sync problems. If Clock Offset is larger than a single digit, check the QoS configuration on the switches for the clock traffic (the highest priority DSCP). If too_late is not zero but the Clock Offset is zero or very small, check the QoS configuration on the switches for audio traffic (the second highest priority DSCP).
missing_count could mean network problems such as bad cables, check the CRC error counters for the switches.
Control Pins
The DCIO in the Inventory list has no Control Pins. The available Control Pins for the DCIO Status Component depend on settings in Properties.
|
Pin Name |
Value |
String |
Position |
Pins Available |
|---|---|---|---|---|
|
Clock Grandmaster Name |
text field |
Output |
||
|
Clock Offset From Master |
– |
0 ms to n ms |
– |
Output |
|
Clock Parent Port Name |
text field |
Output |
||
|
DCIO Status |
text field |
Output |
||
|
Details |
text field |
Output |
||
|
Identify |
0 1 |
false true |
0 1 |
Input / Output |
|
LAN A Input Stream Details |
text field |
Output |
||
|
LAN A Input Stream OK |
0 1 |
false true |
0 1 |
Output |
|
LAN A Output Stream Details |
text field |
Output |
||
|
LAN A Output Stream OK |
0 1 |
false true |
0 1 |
Output |
|
LAN B Input Stream Details |
text field |
Output |
||
|
LAN B Input Stream OK |
0 1 |
false true |
0 1 |
Output |
|
LAN B Output Stream Details |
text field |
Output |
||
|
LAN B Output Stream OK |
0 1 |
false true |
0 1 |
Output |
|
LAN B Suppress |
0 1 |
false true |
0 1 |
Input / Output |
|
Reset Details |
trigger |
Input / Output |
||
|
Temperature |
nn.n |
nn.n°C |
0 to 1.00 |
Output |
