Status (NL Series, NM Series, QIO Series)

The Status component for the NL Series network loudspeakers, NM Series beamforming microphones, and QIO Series network expanders provides health information about these devices, including overall status, network information, detected power, and audio stream health (as applicable).

Refer to these hardware topics for an overview of NL Series, NM Series, and QIO Series peripherals:

NL, NM, and QIO Properties

Name

The Name may contain ASCII letters 'a' through 'z' (case-insensitive), the digits '0' through '9', and the hyphen. Names cannot begin or end with a hyphen. No other symbols, punctuation characters, or blank spaces are permitted.

Note: This name must match the Hostname for the device as defined in Core Manager or Peripheral Manager.

Location

User-defined name that groups the component with other components in the same physical location – for example, "Rack 1" – or in the same organizational scheme.

Is Required

When enabled, and the device is not found on the network, the device is reported as 'Missing', which is an error condition. This is the default behavior. When disabled, and the device is not found on the network, the device is reported as 'Not Present', which is not an error condition.

Dynamically Paired

Indicates that this virtual component can be paired with the same type of hardware without changing the network ID of the hardware or the name of this component. Refer to the Q-SYS Core Manager Dynamic Pairing topic for more information. The default is 'No'.

RJ45 LED Disable

(NM Series only) Select whether the yellow (activity) and green (link speed) LAN jack status LEDs are illuminated on the underside of the NM-T1. The default is No (not disabled).

PoE+ Enable

(NL Series only) Determines whether the loudspeaker advertises itself on the network as a PoE+ capable device, which affects how the loudspeaker uses the PoE power budget of the connected power supply. The default is 'No' (disabled).

  • If set to 'Yes' and the loudspeaker is connected to a PoE+ Type 2 Class 4 capable power supply, the output is boosted and the Power > PoE+ control turns green.

  • If set to 'Yes' and the loudspeaker is not connected to a PoE+ Type 2 Class 4 capable power supply, the Power > PoE+ control is off and the Power > PoE control turns green.

  • If set to 'Yes' but the connected power supply fails to allocate full PoE+ power to the loudspeaker, the Status changes to Compromised.

Verbose

When set to 'Yes', a Details section appears in the control panel that displays device statistics and any errors, along with a Reset button to reset the statistics to zero.

Channel Index

(NL Series, QIO-ML2x2, QIO-ML4i, and QIO-L4o only). Select how control indexes are determined for each Custom Voicing component in your design. Choices are 4 to 16,384.

  • Auto: (Default) Components in existing designs upgraded to Q-SYS v9.2.0 and later will continue to use a 0-based index. New components use a 1-based index, which matches the functionality of other Q-SYS components.
  • 0-Based: The component will use a 0-based index, meaning that control indexing starts at 0. This is useful for maintaining consistency with other components and for re-using control scripts.
  • 1-Based: The component will use a 1-based index, meaning that control indexing starts at 1. This matches the functionality of other Q-SYS components.

Control ID

(NM Series, NL Series, QIO-ML2x2, QIO-ML4i, and QIO-L4o only).

You can choose between Auto, Legacy, and Standard.

Telephony

Note: This property only appears for the QIO-TEL2.

Telephone Country

Select the country in which the telephone service resides.

Telephone Tone Output

When 'Yes' is selected, the Ring, Entry, Exit, and DTMF tones are fed to a separate output channel (Tone Output) on the POTS In component. These tones can now be routed independent of the voice audio.

Enable Call Sync

Use the Call Sync component to simplify the integration of Q-SYS collaboration devices and calling systems. It synchronizes mute state, call controls, and LED light behavior across multiple calling components, including USB HID Conferencing, Softphone, and POTS Controller. See the Call Sync topic.

Graphic Properties

Label

Use the Label property to change the name of the component in the schematic. The Label property defaults to the component name. To learn more about renaming schematic elements, see Organizing Your Design.

Position

The coordinates reference a specific place in the schematic - for example,"100,100" (horizontal, vertical). 0,0 is the upper left corner of the schematic.

Fill

Sets the fill color of the component in the schematic.

Script Access Properties

Code Name

Displays the currently assign name for control access. You can use the auto-assigned name or customize it. Q-SYS will automatically check all Code Names in the design to ensure name is unique.

Script Access

Defines whether the component will be accessible by script and/or externally, or not at all. Choices include All, External, None (default), and Script.

Tip: Use Script Programmer Mode to quickly view the Script Access setting directly on the component in the design schematic without the need to disconnect from the Q-SYS Core processor.

Status

Status ID

Click to flash the Status LED (yellow) under the NL Series loudspeaker grille, the LED Light Ring (yellow) on an NM Series microphone, or the ID LED (green) on the front of the QIO Series peripheral. The indicator flashes indefinitely until you press the ID button again.

Status

Component status is conveyed with the Status LED and Status box, which uses both color and text to indicate the current condition:

  • OK: The device is functioning normally.
  • Initializing: The device is in the process of a firmware or configuration update, or the design is starting.
  • Compromised: The device is functioning, but a non-fatal problem exists. Refer to the Status box for details.
  • Missing: The device cannot be discovered.
  • Fault: The device is malfunctioning or is not properly configured. Refer to the Status box for details.
  • Unknown: This status appears during a Core reboot (for example, during a firmware update), or when a design is being uploaded to the Core and before it has started running.
  • Not Present: If applicable to the device, this status appears when the device is not connected to the network and its Is Required component property is set to 'No'. This status also appears if the device component's Dynamically Paired property is set to 'Yes', pairing has not been assigned in Core Manager, and the device component's Is Required property is set to 'Yes'. See Dynamic Pairing.

Clock Offset

This indicates how much of an offset exists, in microseconds, between the peripheral and the network Grandmaster. Not applicable to QIO Series Control I/O Expanders.

Grandmaster

This indicates the current clock master of the network. Not applicable to QIO Series Control I/O Expanders.

Parent Port

The clock Parent Port is the device and interface name to which the device is syncing. Typically, this is the Grandmaster. Not applicable to QIO Series Control I/O Expanders.

Processor Temp

The current temperature, in Celsius, of the peripheral's central processing unit.

Chassis Temp

For QIO Series Audio I/O Expanders only (with exception to AES8x8 and QIO-TEL2), this is the current temperature, in Celsius, of the device chassis.

Chassis Fan

For QIO Series Audio I/O Expanders only (with exception to AES8x8 and QIO-TEL2), this indicates the current RPMs of the device chassis fan.

Details

This section only appears when the Verbose property is set to 'Yes', and displays device statistics and any error conditions. Click Reset Details to clear the information.

Reset Details

This section only appears when the Verbose property is set to 'Yes'. Click this button to reset the information in the Details field.

Audio Stream

Note: This section appears only for NL Series peripherals.

Output Ok

This LED glows green when the QLAN audio stream is successfully being received by the loudspeaker.

Audio Streams

To see both input and output Audio Stream information, you must have a device that provides both inputs and outputs. For example, a Line Input component provides Input Audio Stream(s), and a Line Out component provides Output Audio Stream(s).

Input OK 

LED indicating the status of the Input Audio Stream for LAN [POE].

Input Details

Text indicating the details of the status of the Input Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero.

id

connected

dscp

accept_count

drop_count

missing_count

duplicate_count

on_time

too_late

pt_mismatch

size_mismatch

Output OK 

LED indicating the status of the Output Audio Stream for LAN [POE].

Output Details

Text indicating the details of the status of the Output Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero.

id

connected

dscp

accept_count

drop_count

missing_count

duplicate_count

on_time

too_late

pt_mismatch

size_mismatch

1 Notes:

In Input and Output Audio Streams, accept_count should be equivalent to the on_time packets. This value is expected to be non-zero.
The units are 16 samples, so accept_count should go up by 3000 per second.
too_late indicates clock sync problems. If Clock Offset is larger than a single digit, check the QoS configuration on the switches for the clock traffic (the highest priority DSCP). If too_late is not zero but the Clock Offset is zero or very small, check the QoS configuration on the switches for audio traffic (the second highest priority DSCP).
missing_count could mean network problems such as bad cables, check the CRC error counters for the switches.

Power

The controls shown in this section depend on the connected device. Not applicable to NM Series microphones.

Note: See the PoE+ Enable property description for more information.

PoE

Glows green if the loudspeaker is not connected to a PoE+ Type 2 Class 4 capable power supply.

PoE+

Glows green if the loudspeaker is connected to a PoE+ Type 2 Class 4 capable power supply.

PoE Active

Glows green when the device is connected to a PoE power supply.

DC Power

Glows green when the device is connected to a DC power supply.

Note: Available control pins depend on the specific peripheral model.

Pin Name

Value

String

Position

Pins Available

Chassis Fan RPM

n

n

-

Output

Chassis Temperature

n.n

 n.n°C -

Output

Clock Grandmaster Name

(text)

Output

Clock Offset From Master

 - nus -

Output

Clock Parent Port Name

(text)

Output

Disable RJ45 LED

0

1

false

true

0

1

Input / Output

DC Power Active

0

1

false

true

0

1

Output

Details

 (text)

Output

Disable RJ45 LED

0

1

false

true

0

1

Input / Output

Identify

0

1

false

true

0

1

Input / Output

NL-[model] Status

NM-[model] Status

QIO-[model] Status

0

1

2

3

4

5

OK (Green)

Compromised (Orange)

Fault (Red)

Not Present (Gray)

Missing (Red)

Initializing (Blue)

-

Output

Output OK

0

1

false

true

0

1

Output

PoE+ Status

0

1

false

true

0

1

Output

PoE Active

0

1

false

true

0

1

Output

Processor Temperature

n.n

 n.n°C -

Output

Reset Details

0

1

false

true

0

1

Input / Output