Licensing

This topic describes the different types of licenses available for the Q-SYS platform, their requirements, and activation instructions.

Note: If you encounter an error that a license has expired, be sure to remove the expired license and install the new license.

Scaling Licenses

Q-SYS Scaling Licenses expand the available resources of certain Q-SYS Core processors to meet specific application needs.

Note: Scaling licenses are not additive. For example, both the Collaboration Bundle and Commercial AV Bundle expand the Q-LAN/AES67 network channels from 64x64 to 128x128. Installing both bundles does not expand the capability to 256x256.

Supported Q-SYS Core processors: Core Nano, Core 8 Flex

This license focuses on expanding resources for meeting spaces, including AEC processing, Softphones, and NM-T1 microphones. It also unlocks more all-purpose DSP processing power and expands the networked audio channel capacity for Q-LAN/AES67 to 128x128.

To learn more, see the Q-SYS Collaboration Bundle Scaling License product page on the QSC website.

  Q-SYS Core Nano, Core 8 Flex
Base Configuration		 Q-SYS Core Nano, Core 8 Flex
+ Collaboration Bundle Scaling License

Q-LAN / AES67 network channels

64 x 64

128 x 128

DSP processing power

1x

Approximately 2x

Softphones

2

4

AEC processors @ 200ms

8

16*

NM-T1 microphones

up to 3

up to 6*

Media / WAN network channels

12 x 12

12 x 12

Q-SYS peripherals

32

32

* NM Series NM-T1 microphones and third-party microphone AEC processing share similar processing resources. When using both in the same Q-SYS design, the maximum number of NM-T1 and third-party AEC microphone channel / capabilities works on a sliding scale. See the Q-SYS Help > NM-T1 topic for details.

Supported Q-SYS Core processors: Core Nano, Core 8 Flex

This license focuses on expanding resources for larger BGM and paging applications, including all-purpose DSP processing power, networked audio channel capacity (128x128 channels of Q-LAN/AES67), and Media Stream capacity (up to 24x24). It also increases the maximum Q-SYS peripheral count (up to 48 Q-SYS peripherals).

  Q-SYS Core Nano, Core 8 Flex
Base Configuration		 Q-SYS Core Nano, Core 8 Flex
+ Commercial AV Bundle Scaling License

Q-LAN / AES67 network channels

64 x 64

128 x 128

DSP processing power

1x

Approximately 2x

Softphones

2

2

AEC processors @ 200ms

8

8

NM-T1 microphones

up to 3

up to 3

Media / WAN network channels

12 x 12

24 x 24

Q-SYS peripherals

32

48

To learn more, see the Q-SYS Commercial AV Bundle Scaling License product page on the QSC website.

Feature Licenses

Feature Licenses utilize Nodelock model licensing, which allows both online and offline activation.

These features require activating a license when included in a design deployed to a Q-SYS Core processor manufactured with firmware version 7.0 and above. Licensed features can always be run in Emulate Mode.

Software Dante licensing depends on your Core model, Q-SYS release, and channel count.

Software Dante License Deployed to Core

8x8, 16x16, 32x32

Core Nano

Core 8 Flex

NV-32-H (Core Capable)

Core 110f

Core 510i

Core 610

Core 5200

64x64, 128x128

Core 510i

Core 610

Core 5200

256x256

Core 5200

Core 6000 CXR

512x512

Core 5200

Requirements

  • Core 110f: Requires Q-SYS Designer Software (QDS) version 8.3 and later. Core 110f processors manufactured after March 30, 2020 include an 8x8 Software Dante license. Software Dante perpetual licenses are available for purchase for older Core 110f processors and can be licensed at any supported capacity. (An 8x8 license is not required first.)
  • Core Nano, Core 8 Flex: Requires QDS version 9.0 and later. These Core models include an 8x8 license.
  • NV-32-H (Core Capable) in Core Mode: Requires QDS version 9.0 and later.
  • Core 510i, Core 5200: Requires QDS version 9.0 and later. These Core models manufactured after January 1, 2021 include an 8x8 Software Dante license. Software Dante perpetual licenses are available for purchase for older Core 510i and Core 5200 processors and can be licensed at any supported capacity. (An 8x8 license is not required first.)
  • Core 610: Requires QDS version 9.6 and later. The Core 610 comes standard with an 8x8 Software Dante license.

Note: Software Dante licenses are not additive. For example, if your configuration requires 16x16 channels, you must activate a 16x16 license as opposed to two 8x8 licenses.

The Q-SYS Software Feature License for Microsoft Teams Rooms is available for the Core Nano, Core 8 Flex, NV-32-H (Core Capable), Core 110f, Core 510i, and Core 610. It includes:

  • Q-SYS Scripting Engine license
  • Q-SYS UCI Deployment license

Note: A separate license is not required for Teams Rooms integration if both the Scripting Engine and UCI Deployment licenses are already active on the Core.

The Q-SYS Scripting Engine feature license is required when deploying the following components to a Core Nano, Core 8 Flex, NV-32-H (Core Capable), Core 110f, Core 110c, Core 510i, Core 510c, and Core 610:

  • Block Controller
  • Text Controller
  • Control Script
  • Scriptable Controls
  • Plugins

The Q-SYS User Control Interface (UCI) Deployment license is required when deploying a design that contains a UCI to a Core Nano, Core 8 Flex, NV-32-H (Core Capable), Core 110f, Core 110c, Core 510i, Core 510c, and Core 610.

An MTP license is required when deploying a design that contains one or more Audio Player components with a total Track Count exceeding 16.

Note: The NV-32-H (Core Capable) has a limit of 16 total audio tracks and is incompatible with MTP feature licenses.

MTP License Deployed to Core

SLMTP-32

Multi-track player supporting 32 simultaneous tracks

Core Nano

Core 8 Flex

Core 110f

Core 110c

Core 510i

Core 510c

Core 610

Core 5200

SLMTP-64

Multi-track player supporting 64 simultaneous tracks

Core 510i

Core 510c

Core 610

Core 5200

SLMTP-128

Multi-track player supporting 128 simultaneous tracks

Core 510i

Core 510c

Core 610

Core 5200

To learn how to activate a Feature License, see Feature License and Scaling License Activation.

How to Activate a License

Before proceeding with activation, ensure that you have received a QSC Entitlement Information email from QSC Software Licensing. This email contains your unique Entitlement ID (EID), which is required for license activation. If you do not have this email, contact the person at your organization who placed the order for the feature licenses and ask them to forward this email to you.

Note: Online activation of feature, scaling, and vCore licenses requires that the Q-SYS Core processor can access the QSC Licensing Portal. For firewall whitelisting information, see the QSC Licensing Portal section within Q-SYS Help > Q-SYS Security.

Tip: To simplify the license activation process, QSC strongly recommends that you provide your Q-SYS Core with temporary internet access, required only during the license activation process. It can be disconnected afterward, if necessary. If you are unable to connect your Q-SYS Core to the internet, you can still activate your license using an internet-connected PC.

Internet Connection Check

  1. Navigate to Q-SYS Core Manager by entering your Q-SYS Core’s IP address into a web browser. If you do not know your Core’s IP address, you can obtain it from the Core’s front panel. Press the Next button until you see the IP address.

    Note: If you see a security notice regarding certificates, you can safely proceed to the site. Your computer and the Q-SYS Core processor are not at risk by accessing Core Manager. To avoid these notices in the future, see the Network > Certificates topic to learn how to install a device certificate.

  2. From the left menu, navigate to Core Management > Licensing.

    • If the Licensing Server status shows "Connected", proceed to Online Activation.
    • If the Licensing Server status shows "Disconnected", proceed to Offline Activation.

Online Activation

If your Q-SYS Core processor can connect to the QSC Licensing Server via the internet, use this method to activate your licenses in just two easy steps!

  1. Copy the Entitlement ID (EID) from the QSC Entitlement Information email. In the Core Management > Licensing page, paste the EID into the License String or Entitlement ID field, and then click Activate.
  2. Under Available Licenses, select the licenses to activate, and then click Install.

    Note: Only licenses included in your Entitlement ID that are applicable to your Q-SYS Core model will be shown. After activating the licenses, one quantity of those licenses will be automatically removed from the Entitlement.

Offline Activation

If your Q-SYS Core is not connected to the internet, use this method to activate your licenses using an internet-connected PC. Use your Entitlement ID to activate your licenses on the QSC Licensing Portal, and then transfer the licenses to your Q-SYS Core processor.

  1. In the QSC Entitlement Information email, copy the Entitlement ID (EID) and sign in to the QSC Licensing Portal online.
  2. In the Licenses tab, select the licenses to activate, and then click Activate.

    Note: The Quantity to Activate for each license type (product) is always 1. You can only activate one license per product at a time.

  3. In another browser window, navigate to your Q-SYS Core's IP address and access the Core Management > Licensing page. Copy the Locking ID.
  4. Return to the QSC Licensing Portal window. Paste the Locking ID into the Q-SYS Core Locking ID field, and then click Next.
  5. Specify the email address that will be associated with this activation and receive the license file. (If your email address is already correct, there is no need to change it.) Then, click Activate.
  6. Check your email for a QSC Software License Activated email. It includes the activated license file as an attachment. The license file is a raw text file with the name lservrc_your-core-locking-ID. Save this file to your PC.
  7. Return to the Core Management > Licensing page. Select Upload License File, browse to the license file location and select it, and then click Activate.

    Note: After activating the licenses, one quantity of those licenses will be automatically removed from the Entitlement.

How to Back Up and Restore Licenses

Click Back Up All to save all installed Q-SYS Core licenses to a text file on your device.

In the event that your Core's licenses need to be reinstalled (for example, if one or more licenses is inadvertently deleted):

  1. Click Upload License File.
  2. Locate the backup text file on your device, and then click Activate.

Note: If a backed up license is already installed, you will receive an error that you can safely ignore.

Licensing FAQ

To learn more about QSC Feature Licensing, including how to activate a Feature License, watch the Software Feature Licensing video on the QSC Training website.

As you build your design, Q-SYS Designer 7.0 and above will notify you of any features or components requiring a license:

  • The Q-SYS Designer menu bar will show a highlighted Licensed Features menu item, with the total number of detected licensed features indicated. Click Show Me the Features that Need a License to view the Inspector > Licensed Elements section.
  • In the left pane, Inspector will show a padlock icon. Click Inspector, and then expand Licensed Elements to see a list of features or components requiring a license. Click a component in the list to highlight in your design schematic.

Note: The Design Inspector only indicates what features require a license. It does not illustrate any Feature Licenses that may already be installed on the Q-SYS Core.

Q-SYS Cores manufactured prior to the introduction of Q-SYS feature licensing (and the release of Q-SYS 7.0) already include licenses for UCI Deployment and the Q-SYS Scripting Engine. Additional licensed features, such as Multi-Track Player expansion or any new feature, may require the purchase of software licenses.

Note: It is not possible to downgrade a Q-SYS Core 110f, 110c, 510i, or 510c manufactured with version 7.0 to a previous version.

Yes. A redundant Q-SYS Core installation requires that a Feature License is installed on both the Primary and Backup Q-SYS Core processor.

Contact your QSC reseller to purchase feature licenses. After the purchase is complete, you will receive an email containing an Entitlement ID, which is a record of the license rights (including the specific features and date of activation) to which you are entitled.

The Q-SYS Core uses port 443 when communicating with the QSC Licensing Server via the internet.

For transfers of perpetual software licenses, QSC will issue a license key that does not expire and is node-locked to a single Q-SYS Core processor. Once the license is activated, you will only be able to move the license due to a warranty action.

No, however be aware that fully utilizing 256x256 Software Dante channels on the Core 610 will consume all available network I/O resources leaving none leftover for Q-LAN, AES67, or System Link.