POTS Controller
The POTS Controller component controls the features of the Q-SYS interface with a Plain Old Telephone Service (POTS).
If you are connecting to an analog phone system, you can connect from the wall RJ-11 jack directly to Q-SYS hardware supporting a POTS connection:
- The Core 110f and Core 110c (for Cinema) provide a single RJ-11 telephone connection.
- The CTEL4 – Analog Telephony Card provides four RJ-11 telephone connections.
If you are connecting to a digital system, you can use an FXO Gateway that has an analog POTS connection and a network connection.
Control |
Function |
Default / Range |
---|---|---|
Dial String |
The number of the phone or device you are calling. This number is a numeric text string entered by either the Keypad, keyboard, or using the Dial String Control Pin. |
N / A |
Backspace key |
The Backspace key deletes the last character typed, and can continue deleting one character at a time. |
N / A |
X (clear key) |
The clear key (X) clears the entire Outgoing dial digits field. |
N / A |
Progress |
Displays the CID number, the CID name (if available), and the call status of the incoming call. (You can display these separately using the corresponding Control pins.) For an outgoing call this field shows the current state of the call, for example, Dialing, Line Fault - Disconnected, waiting for dial tone, and so on. |
N / A |
DND button (do not disturb) |
Activating the DnD feature causes Q-SYS to ignore any incoming calls. If connected to an IP-PBX, that system handles the response given to the incoming caller. For example, busy signal, message, and so on. |
Default = Off Off / On |
Disconnect button (Hang Up) |
Press this button to disconnect the call. |
N / A |
Connect button (Dial/Answer ) |
Enter the Outgoing dial string then press this button to initiate the call. If there is an incoming call, press this button to answer the call. |
N / A |
Off Hook LED |
This LED indicates that your call is active. It lights when the call is connected, and goes off when you press the Hang Up key or the line is disconnected. |
Off / On |
Ringing LED |
LED indicates that there is an incoming call. |
Off / On |
Call Control Call Connect Time |
Digital readout of the time the call has been connected. |
N / A |
Hook Flash |
Click the button for a quick off-hook/on-hook/off-hook cycle. The result of the hook flash is determined by the phone company. If your phone company office is configured for 3-way calling, push this button to initiate a 3-way call. |
Trigger |
Auto Answer button |
Enables and disables the Auto Answer feature. The button illuminates when the feature is active. |
Default = Off Off / On |
after # rings |
This parameter sets the number of rings before the Auto Answer feature answers the call. Note: This control acts like a knob - click and drag to change, or key in the number of rings. |
Default = 2 Range = 0 to 99 |
Keypad |
This is a standard 12-key numeric keypad used to key in the Outgoing dial digits, or send DTMF while off hook. For example, you can enter additional numbers to navigate an answering system. |
N / A |
Recent Calls |
List of recent calls, up to 100 maximum. The list includes the dialed digits, incoming / outgoing icon, caller ID if available, and number of calls to / from the same number. Blue = Outgoing Green = Incoming Red = Call failed |
N / A |
Clear |
Clears the list of Recent Calls |
N / A |
Status LED |
Multi-color LED giving the status of the Softphone. |
Off / On |
Status |
This is a text field displaying details of the status of the POTS components. The color of this field matches the color of the LED. |
N / A |
Control |
Function |
Default / Range |
---|---|---|
Loop Drop Auto Hangup |
If the call is disconnected for reasons outside of Q-SYS, then the call is automatically disconnected. If Auto Hangup is not enabled, the line stays open. |
Default = On Off / On |
Call Progress Auto Hangup |
If an outgoing call is not answered, for example a busy signal, the call is automatically disconnected. If Auto Hangup is not enabled, the line stays open. |
Default = On Off / On |
Hook Flash Time (ms) |
Determines the length of time the system is off hook when the hook flash is initiated. |
Default = 300 Range = 50 to 500 |
Dial Tone Gain (dB) |
Controls the audio level of the dial tone when the phone is off hook. |
Default = -20 Range = -100 to 0 |
DTMF Transmit Level (dBm) |
The level of the DTMF high frequencies.
|
N / A |
DTMF Transmit Level Twist |
The level of the DTMF low frequencies.
|
N / A |
DTMF Tone Duration |
The duration of the DTMF tone being sent. Read only. |
N / A |
DTMF Pause Duration |
The pause duration between transmissions of DTMF tones. Read only. |
N / A |
Ring Tone |
||
Enable |
Enables the ring tone for incoming calls. This also configures the ring-back tone on outgoing calls. If the far end of the outgoing call provides a ring tone, that tone overrides this configuration. |
Default = Off Off / On |
Gain (dB) |
Sets the level of the incoming call ring tone and, for outgoing calls, this sets the level of the ring-back tone. |
Default -20 Range = -100 to 0 |
Filename |
Specifies the file to play for the incoming call's ring tone, and outgoing call's ring-back tone. |
User selectable |
Entry Tone |
||
Enable |
Enables the entry tone for incoming calls. The entry tone indicates that the incoming call has been Auto-answered. |
Default = Off Off / On |
Gain (dB) |
Sets the level of the incoming call entry tone. |
Default = -20.0 Range = -100 to 0 |
Filename |
Specifies the file to play for the incoming call's entry tone. |
User selectable |
Exit Tone |
||
Enable |
Enables the exit tone for incoming calls. The exit tone indicates that the incoming call has been disconnected (hung up). |
Default = Off Off / On |
Gain (dB) |
Sets the level of the incoming call exit tone. |
Default = -20.0 Range = -100 to 0 |
Filename |
Specifies the file to play for the incoming call's exit tone. |
User selectable |
Keypad Tone |
||
Enable |
Enables the playback of the DTMF digits sent from your Core as keypad tones. |
Default = Off Off / On |
Tone Gain |
Sets the level of the keypad tones. |
Default = -20.0 Range = ‑100 to 0 |
Filename |
Specifies the file to play keypad tones. |
User selectable |
Control |
Function |
Default / Range |
---|---|---|
Line Voltage |
The voltage on the transmit / receive line. If the line is unplugged, the voltage is 0.00 - an open circuit. |
N / A |
Line Current |
The current present on the transmit / receive line. If the line is unplugged, the current is 0.00 an open circuit. |
N / A |
Line Fault (reason) |
Text field displaying the reason for the line-fault indication. For example: Line Fault - Line disconnected. |
N / A |
Line Fault |
Red LED indicating there is a line fault. |
Off / On |
Line Ready |
Green LED indicating the line is ready to be used. |
Off / On |
Line In Use |
Amber LED indicating the line is in use. |
Off / On |
Line Intrusion |
Red LED indicating that another telephone, on the same line, is off hook. |
Off / On |
Dial In Progress |
Yellow LED indicating a number is being dialed. |
Off / On |
Dial Tone |
Blue LED indicating that a dial tone is present. |
Off / On |
Busy Tone |
Blue LED indicating that the party called is on the phone. A busy signal is present. |
Off / On |
Ring(back) Tone |
Blue LED indicating that dialed party's phone is ringing. The ring-back tone is typically supplied by the telephone service carrier. |
Off / On |
Disconnect Tone |
Blue LED indicating the call has been disconnected. |
Off / On |
Call Waiting |
Amber LED indicating that an incoming call is waiting to be answered. |
Off / On |
DTMF Rx |
Last five DTMF characters received. |
N / A |
Refer to the Core Status Component Properties
The available Control Pins depend on settings in Properties.
Pin Name |
Value |
String |
Position |
Pins Available |
---|---|---|---|---|
Call Control |
||||
Auto Answer |
0 1 |
off on |
0 1 |
Input / Output |
Auto Answer Rings |
0 to 99 |
0 to 99 |
0.00 to .99 |
Input / Output |
Connect |
Trigger |
Input / Output |
||
Dial String |
Text |
Input / Output |
||
Disconnect |
Trigger |
Input / Output |
||
Do Not Disturb |
0 1 |
off on |
0 1 |
Input / Output |
Hook Flash |
Trigger |
Input / Output |
||
Call History |
||||
Clear Call History |
Trigger |
Input / Output |
||
Recent Calls |
Text List |
Input / Output |
||
Call Status |
||||
Caller ID Date/Time Incoming only. Date (01/01) and Time (24 hr) |
Text |
Output |
||
Caller ID Name Incoming only. |
Text |
Output |
||
Caller ID Number Incoming only. |
numeric value of the calling number |
Text |
N / A |
Output |
Connect Time |
Text |
Output |
||
Details |
Text |
Output |
||
Off Hook |
0 1 |
false true |
0 1 |
Output |
Progress |
Text |
Output |
||
Ring (trigger} |
Trigger |
Output |
||
Ringing (state} Incoming calls only. Cycles between true / false. |
0 1 |
false true |
0 1 |
Output |
State Used to determine the current state of a call. |
inactive incoming outgoing active |
Output |
||
Configuration |
||||
Call Progress Auto Hangup |
1 0 |
enabled disabled |
1 0 |
Input / Output |
Dial Tone Gain (dB) |
-100 to 0 | -100dB to 0dB | 0.00 to 1.00 |
Input / Output |
Entry Tone Enable |
1 0 |
enabled disabled |
1 0 |
Input / Output |
Entry Tone Filename |
Text |
Input / Output |
||
Entry Tone Gain |
-100 to 0 | -100dB to 0dB | 0.00 to 1.00 |
Input / Output |
Exit Tone Enable |
1 0 |
enabled disabled |
1 0 |
Input / Output |
Exit Tone Filename |
Text |
Input / Output |
||
Exit Tone Gain |
-100 to 0 | -100dB to 0dB | 0.00 to 1.00 |
Input / Output |
Hook Flash Time |
0.050 to 0.500 |
50.0ms to 500ms |
0.00 to 1.00 |
Input / Output |
Keypad Tone Enable |
1 0 |
enabled disabled |
1 0 |
Input / Output |
Keypad Tone Filename |
Text |
Input / Output |
||
Keypad Tone Gain |
-100 to 0 | -100dB to 0dB | 0.00 to 1.00 |
Input / Output |
Loop Drop Auto Hangup |
1 0 |
enabled disabled |
1 0 |
Input / Output |
Ringing Tone Enable |
1 0 |
enabled disabled |
1 0 |
Input / Output |
Ringing Tone Filename |
Text |
Input / Output |
||
Ringing Tone Gain |
-100 to 0 | -100dB to 0dB | 0.00 to 1.00 |
Input / Output |
DTMF |
||||
Rx |
Text |
Output |
||
Rx # |
When a DTMF character is received, the output of the control pin is a text display of "yes" for the DTMF character received. Otherwise the output is "no". |
Output |
||
Rx * |
Output |
|||
Rx 0 |
Output |
|||
Rx 1 |
Output |
|||
Rx 2 |
Output |
|||
Rx 3 |
Output |
|||
Rx 4 |
Output |
|||
Rx 5 |
Output |
|||
Rx 6 |
Output |
|||
Rx 7 |
Output |
|||
Rx 8 |
Output |
|||
Rx 9 |
Output |
|||
Rx A |
Output |
|||
Rx B |
Output |
|||
Rx C |
Output |
|||
Rx D |
Output |
|||
Rx Any |
Displays "yes" when any DTMF character is received. |
Output |
||
Tx |
Text |
Input / Output |
||
Line Status |
||||
Busy Tone |
0 1 |
no yes |
0 1 |
Output |
Call Waiting |
0 1 |
no yes |
0 1 |
Output |
Current |
n | nA | 0.00 to 1.00 | Output |
Dial In Progress |
0 1 |
no yes |
0 1 |
Output |
Dial Tone |
0 1 |
no yes |
0 1 |
Output |
Disconnect Tone |
0 1 |
no yes |
0 1 |
Output |
Fault |
0 1 |
no yes |
0 1 |
Output |
Fault Message |
Text |
Output | ||
In Use |
0 1 |
no yes |
0 1 |
Output |
Intrusion |
0 1 |
no yes |
0 1 |
Output |
Ready |
0 1 |
no yes |
0 1 |
Output |
Ring(back) Tone |
0 1 |
no yes |
0 1 |
Output |
Voltage |
n | nV | 0.00 to 1.00 |
Output |
PinPad |
||||
# |
Trigger-input to Dial String
|
Input / Output |
||
* |
Input / Output |
|||
0 |
Input / Output |
|||
1 |
Input / Output |
|||
2 |
Input / Output |
|||
3 |
Input / Output |
|||
4 |
Input / Output |
|||
5 |
Input / Output |
|||
6 |
Input / Output |
|||
7 |
Input / Output |
|||
8 |
Input / Output |
|||
9 |
Input / Output |
|||
Backspace |
Input / Output |
|||
Clear |
Input / Output |
|||
Status |
Text describing the current status of the Q-SYS POTS system. |
Output |
||
Event Logging |
1 0 |
enabled disabled |
1 0 |
Input / Output |