Reflect

Q-SYS Reflect is a powerful and intuitive platform designed to manage and monitor your Q-SYS systems. Beginning with Q-SYS version 8.2, it provides a centralized interface for overseeing all connected devices, ensuring seamless integration and optimal performance across your network.

Getting Started

Getting Started

Learn how to get your Q-SYS system registered with Q-SYS Reflect.

Identity Provider Setup – Federated SSO

Read this topic to understand the requirements for integrating a corporate identity or SSO provider into QSC ID.

Overview

Q-SYS Reflect offers a remote management and monitoring solution for AV systems.

Reflect Users and Roles

Learn how to manage and view Organizations and Sites in Q-SYS Reflect.

Accessing Reflect

Log into the Reflect website using your QSC credentials associated with your organization. If you need to register with Reflect, visit Getting Started.

Reflect Manager Pages

Sites

The Sites page provides a list of all Sites to which you have access, including Sites across multiple Organizations. Click a Site name to see the Systems within it.

Alerts & Notifications

The Alerts page provides a list of events that indicate compromised operations or more serious issues across all Organizations and Sites of which you are a member.

Audit Log

The Audit Log provides a list of any user-generated actions initiated either locally on the Q-SYS Core or remotely via Q-SYS Reflect.

Organizations

Manage your Organizations registered with Reflect.

Assets

Manage the devices within your Organization.

API Requests

The free Q-SYS Reflect API allows you to obtain a list of Q-SYS Cores, Systems, and items with relevant status.

Monitoring

Status

Provides an overview of the health of the Q-SYS system, including a list of all devices in the running design and their statuses.

Event Log

View a list of logged Core events. Easily filter by severity, category, source, and date.

Core Management

Network > Basic

View and configure how the Q-SYS Core connects to the network.

Network > Date & Time

Adjust the Q-SYS Core's date, time, and time zone.

Network > Services

Disable unused network services on a per-network adapter level. See a summary of all enabled network services and protocols.

Network > SNMP

Configure SNMP access on the Q-SYS Core processor.

Network > Certificates

Install device certificates on the Q-SYS Core processor to meet organization security requirements and allow web browsers to trust connections to the Core.

Network > 802.1X

Enable or disable 802.1X for each LAN interface to comply with network security requirements.

Network > Multicast

Configure the IP address ranges used for multicast address assignment for the Q-SYS cameras, video endpoints, and AES67 transmitters in your design.

Access Management > Users

Enable Access Control, add users, and assign user roles.

Access Management > Roles

View role permissions and create custom user roles for Core management.

Licensing

Activate, back up, and restore QSC Feature Licenses on the Q-SYS Core processor.

Files

Manage audio content stored on the Q-SYS Core processor for use by the Audio Player component, Public Address (PA) system, and Softphones in your design.

Utilities

Download the Q-SYS log file (if requested by Q-SYS Support), change the Core operation mode, and reboot the Q-SYS Core processor.

System Management

User Control Interfaces

Manage access to the UCIs contained in your design.

Telephony > Softphones

Configure Softphone global parameters and individual Softphone parameters.

Telephony > Contacts

Create Local and LDAP contact books for use by the Contact List component, which you can then use to feed dial strings into a Softphone.

Video > Cameras

View and set properties for all Q-SYS cameras in your design.

Video > Video Endpoints

Manage network settings, image content, and EDID files for the NV Series Network Video Endpoints in your design.

Dynamic Pairing

Pair a virtual Q-SYS hardware component in your design with a matching physical hardware device on the network.

Design Backup and Restore (Beta)

Any Q-SYS Core processor registered with Reflect backs up its running design to Reflect.