What's New in Q-SYS 9.12

This topic covers release information for Q-SYS 9.12 and any maintenance releases.

Note: Before upgrading your system, review the Q-SYS Compatibility section. This ensures that your products are compatible with the newest version of Q-SYS Designer Software.

v9.12.0

Version 9.12.0 was released October 21, 2024, and includes these updates and resolved issues. This release emphasizes enhancing video stability and reliability, ensuring video interactions are smoother and more consistent.

Note: See the Downgrade Notices section for important information concerning downgrading to version 9.9.x from version 9.12.x.

New Product Support

The latest Q-SYS 9.12 update adds support for the QIO-FLEX4A, the newest all-in-one network I/O peripheral for presentation, discussion, and connected collaboration spaces. It is available from the Inventory within the Audio-Q-LAN > Audio I/O.

For more information, see the QIO-FLEX4A product page at qsys.com.

With the new Q-SYS 9.12 release, the QIO-LVR4 is introduced, enabling streamlined interoperability with non-networked control devices via low-voltage relay connectivity. It is available from the Inventory within Control > Control I/O.

For more information, see the QIO-LVR4 product page at qsys.com.

The PS-TSCG3 Touchscreen Paging Station debuts in Q-SYS 9.12. This is the newest touchscreen paging station that pairs with the TSC-70-G3 touchscreen and Q-SYS control engine to enable paging applications across transportation, education, hospitality, entertainment, and beyond. It is available from the Inventory within Audio - Q-LAN > Page Stations.

For more information, see the PS-TSCG3 Touchscreen Paging Station product page at qsys.com.

Audio

Q-SYS v9.12 includes improved voicing for PL-CA coaxial loudspeakers.

Note: It is recommended that any Q-SYS design deploying PL-CA loudspeakers should be updated to v9.12.

The AES67 RX/TX Components now support L16 encoding. The lack of which previously resulted in “Packet Missing” and “Size Mismatch” errors when interfacing with devices utilizing L16 encoding.

Video

Q-SYS v9.12.0 introduces new controls to enhance the performance of your NC Camera. You can now adjust the Peak Frame Bitrate directly from the Mediacast Streams tab, which helps prevent network congestion and packet loss. Additionally, Ethernet Flow Control can be enabled from the Status tab, allowing your camera to auto-negotiate with the Ethernet Switch for smoother data transmission. For more information, visit Status/Control (Cameras).

USB Endpoints tracking has been added to the help page, allowing customers to access information about the maximum allowed USB endpoints for supported devices. For more information, visit USB Endpoints.

A USB Reset / Hot-plug trigger button is now available within the Status Component. It has been added to the following devices:

  • NV-32-H Cores / Peripherals
  • NV-21-HU
  • Core 110f
  • Core Nano
  • Core 8 Flex
  • TSC-G3 Touch Panels
  • I/O USB Bridge

This button re-initializes the USB driver without the need for a full design redeploy, restoring connections and USB functionality after a few seconds.

Control

The option to "Clean Up Blocks" has been removed from the right-click menu of the Block Editor window. However, you can still perform the same function by using the "Arrange" option available in the navigation menu on the left. For more information, see Using the Blocks Editor.

Q-SYS Designer v9.12 adds enhancements to the UCI Controller designed for scalability and ease of use for programmers managing room controls and device scripts.

  1. Snapshots Integration: You can utilize Snapshots with the UCI Controller to associate snapshot banks with room controls seamlessly. This feature allows you to use Snapshot.GetNames() to find the relevant bank for a room's controls and manage individual banks using Snapshot.Load and Snapshot.Save.
  2. Notifications Integration: The UCI Controller supports Notifications, enabling you to associate device scripts with room controls efficiently. For instance, a UCI script can publish a notification like “Power On” to a room-specific notification (e.g., Room123Notifications). All device control scripts in that room can listen to this notification and respond accordingly.

Some controls have names that are frequencies with a decimal. To access these controls, you will have to escape the decimal in their script. Visit Accessing Controls with Decimals more information.

Platform

The AES67 receiver now provides a clear notification when there is a channel count mismatch between the receiver and the stream, preventing confusion and making it easier to diagnose the issue.

The AES67 Rx auto-discovery now supports reading the ts-refclk from the SDP global attribute. This improvement ensures compatibility with devices that rely on a global ts-refclk attribute, enhancing the robustness and flexibility of AES67 stream handling.

WAN Transmitters now support multicast for more efficient distribution of multi-channel streams across local and wide area networks.

You can now set different PTP Priority 2 values for the Primary and Backup Cores.This enhancement allows control over which Core is the preferred clock master, regardless of their MAC addresses, to reduce disruptions during maintenance or system downtime.

An External USB tab has been added to Status/Control components for the TSC-70-G3 and TSC-101-G3. For more information, visit the Controls section of the Status/Control (Touch Screen).

Q-SYS v9.12 introduces a Network section in the Controls of Core and Peripheral status blocks, providing essential networking details. Please note that this feature is not currently available for QIO devices. For more information, visit the Controls section of your desired Core or Peripheral.

Note: Q-SYS Peripherals have never been capable of being PTP clock leaders; however, now they will no longer attempt to become, or report themselves as being, clock leaders in situations when they cannot locate or sync to an established clock leader.

In version 9.12 and later, the AV Bridging License is no longer required for NV-21-HU.

When you install Q-SYS Designer Software v9.12.0, you will be presented with an updated EULA. To accept the agreement, simply check the box that says "I accept..." which also includes the QSC Privacy Policy.

The first time you open Q-SYS Designer v9.12.0 (or higher), a popup will appear asking if you would like to participate in data collection. This prompt will be shown for each individual user.

The selection is not permanent and can be changed at any time. If you initially agreed to data collection but later decide to opt out, you can do so by unchecking the box in Diagnostics. Conversely, if a you initially declined but later want to participate, you can check the box to opt in.

Note: Q-SYS does not collect any personally identifiable information as part of the data collection efforts. Data collected only refers to product, system, and room usage.

Upon installation, Q-SYS Designer Installer will check for the directory structure in C:\Users\<userdir>\Documents\QSC\Q-SYSDesigner and create it if it does not already exist.

To clean up the Inventory Picker, recently discontinued, but still supported, hardware has been moved behind the “Show Discontinued” checkbox. If you do not see the hardware device you’re looking for, check the “Show Discontinued” option.

Resolved Known Issues

Downgrade Notices

If you are downgrading to version 9.9.x or earlier from version 9.12.x: