What's New in Q-SYS 9.13
This topic covers release information for Q-SYS 9.13 and any maintenance releases.
Note: Before upgrading your system, review the Q-SYS Compatibility section. This ensures that your products are compatible with the newest version of Q-SYS Designer Software.
v9.13.0
Version 9.13.0 was released January 15, 2025 and includes these updates and resolved issues.
Note: See the Downgrade Notices section for important information concerning downgrading to version 9.9.x from version 9.13.x.
New Product Support

The newest of the Q-SYS AcousticDesign series offers high-quality audio performance and modern architectural integration. You can add them from the Inventory within Loudspeakers - High-Z and PoE > AcousticDesign - Ceiling Mount. Visit the AcousticDesign Series (Premium) product page for more information.
- AD-C8T-ZB: 8-inch coaxial, 2-way ceiling loudspeaker.
- AD-C8T-SWZB: 8-inch ceiling subwoofer with sleek zero-bezel design.
- AD-C10T-HPZB: High-power, 10-inch coaxial, 2-way ceiling loudspeaker for larger spaces.

Q-SYS Designer v9.13 introduces the NV-1-H-WE, a versatile network video endpoint designed to elevate your video experience. With seamless integration into the Q-SYS ecosystem, this model offers high-quality, low-latency video streaming and distribution. It is available from the Inventory within Video > Audio-Video I/O. Visit the NV-1-H-WE topic for more information.
Q-SYS Help Documentation Enhancement

The GPIO section has been redesigned for improved readability, making it easier to understand and navigate. Visit General Purpose Input Output (GPIO) Application to view the changes.
Video
v9.13.0 introduces a Traffic Shaping toggle to all camera controls under Status > Network. The Traffic Shaping toggle is available exclusively on NC cameras and applies when a stream is restarted, without the need to restart the stream itself. The toggle is off by default. For more information, visit Status/Control (Cameras).
Resolved Known Issues
- Audio: The QIO-FLEX4A no longer fails to initialize.
- Audio: Resolved an issue related to a file handle leak while reporting QIO devices.
- Audio: The issue of audio loss on reboot with I/O 8-Flex and USB Audio Bridging, where audio may not be detected has been resolved.
- Video: The issue where NC-PTZ cameras do not stream when the preview stream "Streaming Mode" is set to 480x270 or below has been resolved.
- Video: The issue with NV-21-HU persistent logging, where the device failed to enable logging with the same USB drive after upgrading to 9.12.0 and downgrading back to 9.10.2, has been resolved.
- Video: Resolved an issue where NC cameras stop working, leading to an offline splash screen displayed on the video bridge, has been resolved.
- Video: Resolved an issue causing green distortion from the AV stream of the NV-21-HU Encoder after a few hours or a complete power down of the switch.
- Video: The issue with camera’s going offline while using ACPR (VisionSuite Plugin) with auto framing enabled has been resolved.
- Control: The issue causing fatal errors when adjusting controls in the Text Controller while the Lua editor is open has been fixed.
- Control: The MTR black screen issue, which caused the touch screen to go blank and required a PC reboot to resolve, has been fixed
- Control: The issue where the TSC-G3 USB-C cable orientation affects the status of the video bridge, causing it to show as "Compromised" when oriented 180 degrees opposite, has been resolved.
- Control: The issue with the TSC Gen 3 rebooting when connecting its USB cable for AV Bridging has been resolved.
- Platform: The issue with QIO, NL, and NM Series devices needing appropriate X-Content-Type-Options and HSTS headers in all HTTPS responses has been resolved.
Downgrade Notices
If you are downgrading to version 9.9.x or earlier from version 9.13.x:
- First downgrade to 9.10.x
- Then proceed to the preferred version.